Return Policy

 

LUNACHICS RETURN POLICY:
Thanks for shopping with Lunachics!  We hope you LOVE the items you purchased, but just in case something doesn't work out please follow the guidelines of our Return Policy. You may contact us Monday - Saturday 10AM-6PM / Sunday 11AM-5PM, or leave us a message at 603.777.9956 with any questions. 
RETURN/EXCHANGE INFORMATION:
  • Items may be returned for exchange or refund within 14 days of purchase.  -WEBSITE ORDERS ONLY. 
  • Sale items are final sale. 
  • Items must be unworn, unaltered, and original tags must be attached to be eligible for return.
  • Shipping charges are non-refundable.  
TO RETURN/EXCHANGE YOUR ONLINE PURCHASE:
  • You are responsible for the shipping and handling of the returned item.  Original and return shipping fees are non-refundable.
  • In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated.
  • If your merchandise falls within the return criteria, please return your items with a copy of your receipt to:

TO RETURN PRODUCTS PURCHASED IN STORE:

  • Items may be returned for exchange or refund within 14 days of purchase.
    • Sale items are final sale. 
    • Items must be unworn, unaltered, and original tags must be attached to be eligible for return.
Lunachics
131 Water Street
Exeter, NH 03833
ATT:  RETURNS
 
  • For any other questions please email us at shop@lunachics.com or call 603-777-9956